Privacy Policy
RenQuip Ltd (the “Company”, “RenQuip”, “we”, “us” or “our”) is committed to protecting the privacy and security of personal data entrusted to us.
This Privacy Policy explains how RenQuip collects, uses, stores and protects personal data when you use our website, contact us, request information, subscribe to our marketing communications, apply for employment or seek to work with us, or otherwise provide us with personal information.
It also explains your rights under applicable UK data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (“PECR”), as amended from time to time.
Important Information and Who We Are
RenQuip is the controller of personal data collected and processed through this website and in connection with our business activities, except where another organisation is responsible for determining how and why your personal data is processed.
Our company/contact address is:
RenQuip Ltd
Unit 1, Dunnottar House
Howe Moss Drive
Dyce, Aberdeen
AB21 0FN
If you have any questions about this Privacy Policy or how we process your personal data, please contact us at the above address or by email at info@renquip.com.
Visitors to our Website
This section explains how RenQuip may process personal data about visitors to our website.
The Information We Hold About You
We may collect, use, store and transfer different types of personal data about you, including:
• Name and job title
• Company name and business contact details
• Email address
• Telephone number
• Address and other contact information
• Information you provide when submitting forms or making enquiries
• Employment or recruitment information where you apply to work with RenQuip
• Marketing and communications preferences
• Information relating to your interactions with RenQuip
• Technical information, including IP address, browser type, device information and information about how you use our website
• Information collected through cookies and similar technologies
• Information relating to your participation in events, exhibitions, campaigns or other RenQuip activities.
We do not intentionally collect special category personal data through our website unless this is necessary for a specific purpose and we have an appropriate lawful basis for doing so.
How We Collect Your Data
We collect personal data through a number of methods, including:
Direct interactions
You may provide personal data when you:
• Complete forms on our website
• Contact us by email, telephone or other means
• Request information about our products or services
• Request a quotation or other commercial information
• Subscribe to our newsletters or other marketing communications
• Register for an event, exhibition or other activity
• Apply for employment or otherwise seek to work with RenQuip
• Provide products or services to RenQuip
• Communicate with us in connection with an existing or prospective business relationship.
Automated technologies
As you interact with our website, we may automatically collect technical information about your equipment, browsing actions and patterns through cookies and similar technologies.
Please refer to our Cookie Policy for further information about how cookies and similar technologies are used.
Information from third parties
Where lawful and appropriate, we may receive personal data from third parties, such as business partners, distributors, event organisers, professional networking platforms, marketing platforms, publicly available business sources or other organisations with which we work.
Where we obtain personal data from sources other than the individual, we will process that information in accordance with applicable data protection law and provide the required privacy information.
How We Will Use Information About You
We may process your personal data for the following purposes:
• To respond to enquiries and requests for information
• To provide products and services
• To manage customer, supplier, distributor and business relationships
• To administer orders, quotations, accounts and other commercial activities
• To send newsletters, product information, company updates, event invitations and other marketing communications where permitted by law
• To understand the effectiveness of our marketing communications and improve our communications, website and customer experience
• To analyse website usage and performance
• To manage recruitment and employment-related enquiries
• To administer events, exhibitions and other business activities
• To maintain the security of our systems, website and communications
• To detect, prevent and investigate fraud, security incidents and other unlawful activity
• To scan and monitor emails and attachments for viruses, malicious software and other security threats
• To comply with legal and regulatory obligations
• To establish, exercise or defend our legal rights
• To manage the activities and operations of RenQuip
• For other purposes where we have informed you and have a lawful basis for doing so.
Our Lawful Basis for Processing Personal Data
We will only process personal data where we have a lawful basis under applicable data protection law.
Depending on the circumstances, this may include:
• Consent – where you have given us clear consent to process your personal data for a specific purpose.
• Contract – where processing is necessary to enter into or perform a contract with you.
• Legitimate interests – where processing is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.
• Legal obligation – where processing is necessary for us to comply with a legal or regulatory obligation.
Where we rely on legitimate interests, we will consider whether the processing is necessary, proportionate and reasonably expected, and whether your interests, rights and freedoms are appropriately protected.
Marketing Communications
We may use your personal data to send information about RenQuip, our products and services, technical information, company news, events, exhibitions and other relevant business communications.
Where required by law, we will obtain your consent before sending electronic marketing communications.
For certain business-to-business communications, applicable law may allow us to rely on legitimate interests or other permitted grounds. We will assess the circumstances and applicable legal requirements before sending direct marketing.
You may opt out of marketing communications at any time by:
• Following the unsubscribe instructions contained in our marketing emails; or
• Contacting us at info@renquip.com.
We will respect your objection to direct marketing and maintain appropriate suppression or do-not-contact records where necessary to ensure that we do not send you marketing communications after you have opted out.
Mailchimp
RenQuip uses Mailchimp, a marketing and email communication platform provided by The Rocket Science Group LLC / Mailchimp, to manage certain marketing contacts and send marketing communications.
Where you subscribe to RenQuip marketing communications, your personal data may be transferred to and processed by Mailchimp on our behalf. This may include information such as your name, email address, company information, marketing preferences and information relating to your interaction with our marketing emails.
Mailchimp may process personal data in countries outside the UK, including the United States. Where personal data is transferred internationally, RenQuip will ensure that appropriate safeguards are in place as required by applicable data protection law.
Mailchimp may also use cookies, tracking pixels, web beacons and similar technologies in connection with email campaigns to help us understand whether communications have been opened, interacted with or otherwise engaged with, where permitted by applicable law.
Mailchimp operates its own privacy and data protection arrangements. Further information is available through Mailchimp's privacy documentation and Data Processing Addendum.
Where we use Mailchimp forms or other Mailchimp technology to collect personal data, the information provided will be processed in accordance with this Privacy Policy and the applicable Mailchimp privacy information.
Artificial Intelligence and Automated Processing
WRenQuip may use artificial intelligence (“AI”), machine learning and other automated technologies to support certain business, administrative, marketing, communications, research and operational activities.
AI tools may be used, for example, to:
• Assist with the preparation, editing or analysis of business and marketing content
• Analyse information and identify trends or patterns
• Support research and business analysis
• Improve efficiency and productivity
• Assist with customer or business communications
• Support internal administrative processes
• Assist employees with information retrieval, drafting and other business tasks.
Where AI tools involve the processing of personal data, RenQuip will take appropriate steps to ensure that such processing is lawful, fair, proportionate and secure.
We will seek to minimise the personal data provided to AI systems and, where appropriate, anonymise or pseudonymise information before it is processed.
We will not knowingly enter confidential, sensitive or unnecessary personal information into AI tools where doing so would be inappropriate or inconsistent with our data protection obligations.
Where third-party AI providers process personal data on our behalf, we will assess their data protection, security and contractual arrangements as appropriate and ensure that suitable safeguards are in place.
AI-generated information may not always be accurate or complete. Where AI is used to support decisions or business activities, appropriate human oversight will be applied.
RenQuip will not use solely automated decision-making involving personal data where prohibited by applicable law. Where applicable data protection law gives individuals specific rights in relation to automated decision-making or profiling, we will respect those rights.
Disclosure of Your Personal Data
We will not disclose personal information we hold about you to third parties except where permitted or required by law or where necessary for legitimate business purposes.
This may include sharing personal data with:
• IT and technology service providers
• Website hosting and technical service providers
• Email and marketing service providers, including Mailchimp
• Professional advisers
• Event and exhibition organisers
• PR, marketing and communications service providers
• Recruitment and employment service providers
• Document storage, backup and disaster recovery providers
• Business partners, distributors and service providers where necessary to provide products or services
• Regulators, government bodies, law enforcement agencies or other third parties where required by law
• Other service providers acting as processors on our behalf.
Where third parties process personal data on our behalf, we will take reasonable steps to ensure that appropriate contractual, technical and organisational safeguards are in place.
Data Retention
We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, reporting or regulatory requirements.
The appropriate retention period will depend on factors including:
• The nature and amount of personal data
• The purpose for which it was collected
• The sensitivity of the information
• The potential risks associated with unauthorised use or disclosure
• Whether the purpose can be achieved through other means
• Applicable legal and regulatory requirements.
Marketing information will be retained in accordance with our marketing and data retention procedures and will be removed or suppressed when individuals withdraw consent or object to direct marketing, subject to any information we are required to retain for legal or administrative purposes.
International Transfers
Some of the external service providers we use may process personal data outside the UK.
Where personal data is transferred outside the UK, we will ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.
These safeguards may include adequacy regulations, approved contractual safeguards or other lawful transfer mechanisms.
Data Security
We have implemented appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
We also have procedures in place to deal with suspected personal data breaches and will notify affected individuals and/or the Information Commissioner's Office where legally required.
Your Legal Rights
Depending on the circumstances and applicable law, you may have rights in relation to your personal data, including the right to:
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request erasure of your personal information
• Object to the processing of your personal information
• Object to direct marketing
• Request restriction of processing
• Request transfer of certain personal information to another organisation
• Withdraw consent where processing is based on consent
• Exercise applicable rights relating to automated decision-making and profiling.
If you have provided consent for a particular use of your personal data, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise your rights, please contact us at:
RenQuip Ltd
Unit 1, Dunnottar House
Howe Moss Drive
Dyce, Aberdeen
AB21 0FN
or email info@renquip.com.
You may also unsubscribe from marketing communications by using the unsubscribe mechanism included in the relevant communication.
We may need to request additional information to verify your identity before responding to a data protection request.
We aim to respond to legitimate requests within the time period required by applicable law.
Links to Other Websites
Our website may contain links to other websites.
RenQuip is not responsible for the privacy or data protection practices of external websites. If you follow a link to another website, you should review that website's privacy and cookie policies.
Cookies and Similar Technologies
Our website uses cookies and similar technologies.
These may be used for website functionality, security, analytics, marketing and other purposes.
Please refer to our Cookie Policy for further information about the cookies and similar technologies used on our website and how you can manage your preferences.
Complaints
If you have concerns about how RenQuip has processed your personal data, please contact us in the first instance using the details above.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.
Further information is available from the ICO website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, data processing activities or applicable legal and regulatory requirements.
Any updated version will be published on this website and will take effect from the date of publication unless otherwise stated.
Further Information
If you have any questions about this Privacy Policy, how we process your personal data, or wish to exercise your data protection rights, please contact:
RenQuip Ltd
Unit 1, Dunnottar House
Howe Moss Drive
Dyce, Aberdeen
AB21 0FN
Email: info@renquip.com
Company details
RenQuip Ltd is registered in Scotland under company number SC698142.
Last updated: October 2026
RenQuip